Cancellation policy

Cancellation Policy

At Alcon Renovations Inc, we value transparency and fair business practices. This Cancellation Policy outlines the terms and conditions related to cancelling or rescheduling services.

Project Cancellations

Clients may cancel a project by providing written notice via email or other agreed communication channels. Cancellation requests must be submitted as early as possible to avoid unnecessary charges.

Cancellation Before Project Start

If a project is cancelled before work has begun, the client may be responsible for:

  • Administrative costs
  • Design, planning, or consultation fees already incurred
  • Non-refundable deposits, if stated in the contract

Any materials ordered specifically for the project may not be refundable.

Cancellation After Project Has Started

If cancellation occurs after work has begun, the client will be responsible for:

  • Payment for work completed up to the cancellation date
  • Costs of materials purchased or delivered
  • Any non-recoverable expenses related to labor or scheduling

All outstanding balances must be settled upon cancellation.

Rescheduling Policy

We understand that circumstances may change. Requests to reschedule must be made in advance and are subject to availability. Repeated rescheduling may result in additional fees due to labor and scheduling adjustments.

Company-Initiated Cancellations

Alcon Renovations Inc reserves the right to cancel or suspend a project due to:

  • Safety concerns
  • Non-payment
  • Inaccessibility of the project site
  • Violation of contract terms

In such cases, the client will be billed for completed work and incurred expenses.

Refund Policy

Refunds, if applicable, will be issued only for unused services or materials that can be returned. Deposits are non-refundable unless otherwise stated in writing.

Force Majeure

We are not responsible for delays or cancellations caused by events beyond our control, including weather conditions, natural disasters, supply chain disruptions, or government restrictions.

Policy Updates

Alcon Renovations Inc reserves the right to update this Cancellation Policy at any time. Continued use of our services indicates acceptance of the revised terms.

Contact Us

For questions regarding cancellations or rescheduling, please contact:

Alcon Renovations Inc
408-931-4282
Alconrenovations@gmail.com
2924 Stanhope Dr